What materials are used in Maniara Jewels products?

We offer premium jewellery crafted from 925 Sterling Silver and German Silver, with gold and silver plating options. Some jewellery also features diamond embellishments for a luxurious touch.

Can I customize my jewellery?

Yes. We specialize in customized jewellery. You can personalize with names, initials, dates, birthstones, handwriting, Morse code, and engravings on rings, necklaces, bracelets, earrings and more.

Will my sterling silver jewellery have a hallmark?

Yes, all 925 Sterling Silver jewellery comes with an authenticity hallmark, ensuring its purity and quality.

How long does it take to receive my order?

Standard delivery time is 8-10 days. Custom-made pieces may take additional time based on design complexity.

Do you offer express or urgent delivery?

Yes, we offer express shipping for certain products. If you need urgent delivery, please contact our customer support before placing your order.

How do I take care of my jewellery?

Keep jewellery away from water, perfumes, lotions, and chemicals. Store it in the Maniara Jewels premium packaging provided. Wipe gently with a soft cloth after use.

Will my jewellery tarnish over time?

Our jewellery is made with high-quality materials and premium plating, reducing tarnishing. However, with regular exposure to air, water, or chemicals, minimal tarnishing may occur. Proper care can extend the life of your jewellery significantly.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, Net Banking, Wallet Payments, and Cash on Delivery (COD) across India.

Can I return or exchange my order?

Since our jewellery is custom-made, we do not accept returns or exchanges. However, if you receive a damaged or incorrect product, please contact us within 24 hours of delivery and we will assist you.

What if I receive a defective or incorrect item?

If you receive a defective or incorrect item, contact us with an unboxing video and images of the package within 24 hours of delivery and we will arrange a replacement or resolution.

Can I customize jewellery in a different language?

Yes, we offer customization in multiple languages including English, Hindi, Arabic, and more. You can mention your preferred language while placing the order.

Can I track my order?

Yes. Once your order is shipped, you will receive a tracking link via email to monitor your package.

What should I do if my ring size is incorrect?

We recommend using our ring size guide before purchasing. Since custom-made rings are crafted specifically for you, we do not offer size exchanges. Please measure carefully before ordering.

Can I get a custom design that is not listed on your website?

Yes. If you have a specific design in mind, contact us with your idea or reference images and we will check if it can be crafted for you.

What if my jewellery plating fades over time?

Maniara Jewels offers a lifetime re-plating service. If your jewellery plating fades, pay nominal shipping charges and we will pick up the jewellery, re-plate it, and reship it back to you.